Privacy Policy

Who we are

Apni LLC is responsible for the personal information described in this policy. The policy covers information we handle when you visit our website, start or pay for an order, communicate with us, or use our company formation and related services. You can contact us about privacy at salam@apnillc.com.

Information we collect

• Application details. We collect your name, email, WhatsApp number, proposed LLC name, business stage, industry, and selected plan when you submit the order form to continue to payment. We may retain the application even if payment is cancelled or never completed.
• Filing information. After checkout, we may request legal names, addresses, ownership and responsible-party information, identity or address evidence, tax identifiers where required, and signed authorizations. The information depends on the filing and services you ordered. We request these documents separately from the initial checkout form.
• Payment and order records. We receive payment status, amount, currency, transaction identifiers, order references, and refund or dispute information. Card details entered into Stripe Checkout are collected by Stripe. Apni LLC does not receive the full card number or security code through that checkout.
• Communications and mail. We receive what you send by email, WhatsApp, or another channel we agree with you. If your plan includes mail scanning, the mailbox provider may process sender and recipient details, envelopes, and the contents of scanned correspondence.
• Technical and attribution data. Our site and providers may collect IP address, browser and device information, referring URLs, pages and interactions, timestamps, and campaign parameters such as ad source or campaign name.

How we use information

• Process and reconcile payments, maintain your order record, and handle support, cancellations, refunds, and disputes.
• Contact you about your order by WhatsApp or email, verify details and authority, prepare and submit filings, coordinate the assigned providers, and deliver the documents or notices you are due to receive.
• Operate and secure the site, detect misuse and fraud, diagnose problems, understand how the site is used, and measure which campaigns lead to orders.
• Keep business and accounting records, respond to lawful requests, and meet legal obligations or establish, exercise, or defend claims.

Where a legal basis is required, we rely on steps you request before placing an order, performance of our agreement, compliance with our legal obligations, legitimate interests where permitted, and consent where required. Providing the necessary details lets us process your payment, contact you, and file accurately. If required information is missing, we may be unable to perform the service.

Who receives information

• Filing authorities and service providers. We share relevant information with US state filing offices, the IRS, registered agents, filing providers, and mailbox providers to carry out the services you authorize. Information placed on a public filing can become publicly searchable under the filing jurisdiction’s rules.
• Payments. Stripe receives information needed to process payments, handle fraud checks, and assist with refunds or disputes. See the Stripe Privacy Policy.
• Order operations and communications. Depending on the tools in use, paid-order alerts or records in Slack and Google Sheets can include contact details such as your name, email and WhatsApp number, proposed company name, plan, payment amount, and application reference. We use email and WhatsApp for service communications. See the WhatsApp Privacy Policy.
• Infrastructure and measurement. Hosting and database providers support the website and order system. When enabled, PostHog receives site analytics and Meta receives advertising measurement events as described below.
• Other disclosures. We may share information where required by law, to protect rights or investigate fraud, or as part of a proposed or completed reorganization or sale of the business, subject to applicable safeguards.

Cookies, browser storage, and ads

Checkout uses browser session storage to keep the details you enter and carry them between plan selection, checkout, and payment retries. It also keeps campaign attribution for the session. Browser storage may remain until the checkout clears it, you close the tab, or you clear site data. Stripe may use its own payment, fraud-prevention, and preference technologies.

When enabled, PostHog may record page visits and interaction events and use browser storage to understand site usage. When enabled, the Meta Pixel can report page visits, checkout starts, and confirmed purchases, including the plan, purchase value, and currency. Meta may use cookies or similar identifiers to match events to ads. See the Meta Privacy Policy.

You can manage cookies and stored data through your browser. Clearing site data can remove a saved checkout draft. For details on ads you see through Meta, use the advertising controls in your Meta account. Where applicable law gives you the right to opt out of targeted advertising or certain disclosures, you can also contact us using the address below.

International processing

We serve founders in Pakistan and coordinate US filings. We and our providers may process or access personal information in Pakistan, the United States, and other locations where they operate. When a transfer requires safeguards under applicable law, we use the safeguards required for that transfer.

Retention and security

How long we keep information depends on the record and why it is needed. We retain orders, payments, correspondence, and filing records as needed to provide services, meet tax and recordkeeping obligations, resolve disputes, and protect against fraud. Filing documents and identity evidence can have different retention needs from an abandoned application. Service providers and government authorities may retain records under their own policies or legal obligations.

We take reasonable steps to protect personal information. Do not send card numbers, passwords, or one-time codes to us. If we ask for identity evidence or a tax identifier, use the channel specified for that request. Contact us promptly if you believe your order or information has been accessed or used improperly.

Your choices and privacy requests

You can email salam@apnillc.com to ask what information we hold about you, request a correction, ask for deletion, or raise a privacy concern. Depending on the law that applies, you may also have rights to obtain a copy, restrict or object to processing, withdraw consent, or complain to an appropriate authority.

Tell us what you are requesting and include your application reference if you have one. We may need to verify your identity or authority before disclosing or changing information. Some records may need to be kept for legal obligations, disputes, security, or completion of your order. Where an authority or provider controls the data independently, you may need to contact that organization directly.

You can ask us to use email instead of WhatsApp for follow-up. We may still need to contact you about an active order, payment, filing, or urgent notice. Our services are intended for adults acting for themselves or a business. If you believe a child has given us personal information, let us know so we can review it.

Updates and contact

We’ll post changes on this page and update the date shown above. If applicable law requires a separate notice or renewed consent for a material change, we’ll provide it.

For privacy questions, requests, or concerns about how your information was handled, email salam@apnillc.com.